Trip To Temples Terms and Conditions

While submitting the Booking Form, you agree to these conditions, which constitute an agreement between Divine Mantra Pvt. Ltd. and you. These conditions apply to the exclusion of any other terms or conditions unless they are set out in the Booking Form or are otherwise agreed to in writing by the parties. Previous dealings between the parties will not vary these conditions. No claimed variation of these conditions will be effective unless in writing and signed by a person so authorized by Trip To Temples.

1. Booking & Advance Deposit

To reserve your seat for the tour/trip, please fill-in the Booking Form and send it with the Non-Refundable Advance Deposit of INR 15,000 per person for Indian nationality or USD 300 per person for nationality other than Indian, for Kailash Mansarovar Yatra and INR 10,000 | USD 300 or 20% of the Package Cost, whichever is higher for the other destinations.

2. Payment

We must receive the Full Payment 30 days before your departure date of the trip. Without full payment, one cannot commence their trip. No Exception Accepted. If you are paying in Indian Currency (INR), note that the current valuation is 1 USD to 85.5 INR. If this exchange rate increases on the time of departure date, then you have to pay the difference amount 

 3. Amendments/Change of Departure Date

If you wish to amend your trip arrangements, you must notify Trip To Temples in writing. Each amendment to your trip arrangements must be made 60 days before the departure, otherwise an administration fee of USD 50 | INR 3250 per person will be applied. All administration fees must be paid before departure.

4. Cancellation Policy

Your satisfaction and trust are our aim. However, we are not responsible for any cancellation due to any industrial disputes, technical failure of any type of transport we use, loss of earnings, late arrivals, force majeure, or any items beyond our control. Even if you wish to cancel your trip after booking, you must notify Trip To Temples in writing. Once we ‘Trip To Temples’ receives your notice, cancellation will be effective subject to the following:

• If cancellation takes place between 90 – 150 days before your departure date, your full payment will be refunded, except the non-refundable deposit of USD 300 | INR 15000 for Kailash Mansarovar Yatra & USD 300 | INR 10000 or 20% of Package Cost, whichever is higher for other destinations.
• If cancellation takes place between 30-90 days before departure, 75% of your payment will be refunded, except the non-refundable deposit.
• If cancellation takes place less than 30 days before departure due to the client’s personal problems, all previously paid amount(s) will be forfeited.
• The refund initiated shall take 15 working days to complete the process, counting from the day of mail and cancelled cheque received.
• Cancellation terms are subject to the specific conditions outlined in the selected or booked package and shall be governed accordingly.
• The booking amount is completely non-refundable, no matter the circumstances.

5. Medical Disclosure

You declare and warrant that:

• You are in good mental and physical fitness at the time of booking this trip.
• You have disclosed to Trip To Temples, of every matter concerning your health- mental and physical, of which you are aware, or ought to reasonably know, that is relevant to Trip To Temples' decision to permit you to go on the trip

6. Route Changes, Postponement, Cancellation, or Delay

Divine Mantra Pvt. Ltd. reserves the right to:

• Change the date of departure or conclusion of the trip, or
• Modify any aspect of the trip, or
• Cancel or modify any routes within the trip or objectives set out in the itinerary, or
• Substitute different or equivalent routes within the trip in place of cancelled or modified routes, or
• Postpone, cancel or delay, any such aspect of the tour if, in the absolute discretion of Trip To Temples., it is necessary to do so due to inclement weather, snow or icy conditions or conditions that are otherwise likely to be hazardous or due to any other adverse or threatening conditions whether political or military or terrorist or otherwise or if, in the absolute discretion of Divine Mantra Pvt. Ltd., there is a likelihood of any such event occurring which may impact upon the safety of the participants, or if an act or omission of a third party prevents the tour or the aspect of the tour being undertaken in accordance with your booking. In the event of any change, modification, cancellation, postponement or delay under this condition, you acknowledge that you will have no right of refund of the tour price (whether in whole or in part) and no right to claim compensation for any injury, loss or damage or other additional expenses incurred by virtue of the change, modification, cancellation, postponement or delay. Divine Mantra Pvt. Ltd. also reserves, in its absolute discretion, the right to cancel any tour due to any government travel warning or advice, or any change in such warning or advice.
• Make a final decision that is binding in case of any differences or disputes during the trip.
• Cancel a trip if a participant does not comply with all the formalities required by the Nepalese and Chinese authorities’ en-route.  Any participants carrying unlawful drugs, political propaganda, firearms, or pamphlets will immediately be excluded from the tour without any refund.

7. Insurance

Personal travel insurance is not included in the trip price. It is a condition of booking a trip with Divine Mantra Pvt Ltd., and your responsibility to ensure that you are adequately insured for the full duration of the trip in respect of illness, injury, death, loss of baggage and personal items, and cancellation and curtailment.

8. Airlines

Any material published by Trip To Temples, the Booking Form, and these conditions of contract are not issued on behalf of, and do not commit any airline whose services are used or proposed to be used in the course of the trip. If an airline’s proposed travel or fare schedule is amended or cancelled, such amendment or cancellation will not be considered a cancellation of the trip by Trip To Temples.

9. Trip Prices

The prices are based on ground costs, fuel prices, airfares, exchange rates, and assumptions made at the printing of the brochure. Trip To Temples. tries its utmost not to increase trip prices (in full or part); however, sometimes increases are outside its control. Divine Mantra Pvt. Ltd. reserves the right to amend trip prices (or any part) without notice at any time before and including the departure date. Amendments may be necessitated for many reasons, including, but not limited to, exchange rate fluctuations, increased fuel costs, airfares, airport charges, increases in ground operator service fees, or the need to engage alternative air or ground operators. Any increase in trip prices must be paid before the departure date.

10. Assumption of Risk

You accept and agree to assume all risk associated with the journeys and further agree to abide by the terms and conditions of Divine Mantra Pvt. Ltd. as described herein and its brochures and publications. In the event of illness, accident, weather, political, or other factors beyond their control, I will not hold Trip To Temples. and its agents, associates, or employees are responsible or liable for damages.  I understand I am traveling at my own risk.

11. Right to Contact

By putting a query on our website, you are authorizing Divine Mantra Pvt. Ltd. to contact you through phone calls/SMS/E-mail for information about your query/offers/alerts, or promotional information.

Divine Mantra Pvt Ltd will send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction or booking made by the User, via SMS, internet-based messaging applications like WhatsApp, voice call, e-mail or any other alternate communication detail provided by the User at the time of booking.

Divine Mantra Pvt Ltd may also contact the User through the modes mentioned above for any pending or failed bookings, to know the preference of the User for concluding the booking, and also to help the User with the same.

The User hereby unconditionally consents that such communications via SMS, internet-based messaging applications like WhatsApp, voice call, email, or any other mode by Divine Mantra Pvt Ltd are:

• Upon the request and authorization of the User;
• 'Transactional' and not an 'unsolicited commercial communication' as per the guidelines of the Telecom Regulation Authority of India (TRAI), and
• In compliance with the relevant guidelines of TRAI or such other authority in India and abroad.

The User will indemnify Divine Mantra Pvt Ltd against all types of losses and damages incurred by Divine Mantra Pvt Ltd due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous complaint raised by the User on Divine Mantra Pvt Ltd concerning the communications mentioned above or due to a wrong number or email id being provided by the User for any reason whatsoever.

12. Refund 

Any approved refund shall be processed within sixty (60) days from the date of receipt of the customer’s written refund request and submission of the cancelled cheque details, and shall be credited to the customer’s designated bank account.